Insights
6 Principles of Effective Feedback
Feedback isn’t about reinforcing behavior, it’s about shaping cognition. When done well, it helps people make sense of complex situations, refine their mental models, and adapt under real-world conditions.
News and Updates
training
Insights
Demystifying the Cognitive Dimension
Breaking down the cognitive dimension to uncover the hidden skills behind expert decision-making and navigating complexity.
Announcement
Coming Soon – The ShadowBox Learning Center!
Launching this week, the ShadowBox Learning Center will be a hub for naturalistic decision making content. Don't miss the first featured course, Gary Klein’s Masterclass in Practical Decision Making.
Announcement
17th International Naturalistic Decision Making Conference
The 17th International Naturalistic Decision Making conference will be held July 1-5th, 2024 in Auckland, New Zealand!
Insights
The Three-E Triangle – Training Tradeoffs
Reza Jalaeian discusses common challenges instructional designers face when creating effective, efficient, and engaging instruction and how the ShadowBox method can aid in attaining all three.
Insights
Handling Training Requirements When Expertise Becomes Outdated
Gary Klein reflects on several necessary organizational changes in response to emerging events, such as the COVID-19 pandemic. He suggests ways expertise and training can evolve from these emerging, fast-paced situations.
Insights
Re-thinking training: Just-in-Time (JIT) Training
In part three of this four-part series, Gary Klein considers the sustainability and efficacy of traditional training approaches during events such as the COVID-19 pandemic, where conditions are rapidly changing and information is shared in unconventional ways.
Insights
Business as Unusual: How to train when expertise becomes outdated
What do we do when rapidly changing conditions push the boundaries of expertise and traditional training approaches?