News and Updates
Insights
Insights
Unpacking Tacit Knowledge
Knowledge management and elicitation are key components to understanding and improving expertise. Despite being a foundational aspect of expertise, tacit knowledge, because it can be difficult to articulate and define, is often missed or blatantly dismissed.
Insights
The Forgotten Factor: How Insight Adds to the Expertise Equation
Why do so many organizations continue to focus on reducing errors instead of cultivating insights? Our colleague, Micah Condon, discusses the importance of insights and the role insights play in boosting innovation and accelerating expertise.
Insights
The Comedy Mindset
Humor can be an effective tool in changing our reactions in certain situations, allowing us to enjoy and appreciate moments that might otherwise cause us to stew in our own anger and frustration.
Insights
OODA Versus RPD: Reconciling Models of Cognition and Conflict
John Schmitt provides a comprehensive beak down of the overlap and distinct differences between Boyd's OODA model of conflict and Klein's RPD model of cognitive decision making, and describes the contexts in which they are best suited.
Insights
Situational Judgement Tests vs. ShadowBox: Surface similarities mask essential differences
Have you ever wondered how ShadowBox's scenario-based training method differs from other training and evaluation approaches? In this week's featured insight, Gary Klein compares and contrasts ShadowBox training to Situational Judgment Tests, highlighting key distinctions that put ShadowBox in a league of its own.
Insights
Thoughts on Training Fidelity
Learn about different types of training fidelity, the importance of selecting the type of fidelity based on the goals of the training, and why better technology doesn’t always mean better training.
Insights
The Three-E Triangle – Training Tradeoffs
Reza Jalaeian discusses common challenges instructional designers face when creating effective, efficient, and engaging instruction and how the ShadowBox method can aid in attaining all three.
Insights
Handling Training Requirements When Expertise Becomes Outdated
Gary Klein reflects on several necessary organizational changes in response to emerging events, such as the COVID-19 pandemic. He suggests ways expertise and training can evolve from these emerging, fast-paced situations.
Insights
Re-thinking training: Just-in-Time (JIT) Training
In part three of this four-part series, Gary Klein considers the sustainability and efficacy of traditional training approaches during events such as the COVID-19 pandemic, where conditions are rapidly changing and information is shared in unconventional ways.