Approach
We focus on addressing the cognitive dimension through our work.
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Services
We offer a range of services to fit your organization's distinct needs. From custom training to delivering workshops, we are anything but standard procedure.
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Our Work
We take pride in our innovative methodology that helps personnel adapt to uncertainty and time pressure.
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Learning Center
We developed an online hub for decision making and expertise learning content to improve cognitive skills.
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Insights
Accurate diagnosis in the ED depends on more than medical knowledge—it relies on noticing subtle cues, anticipating how conditions may evolve, and revisiting assumptions before they become problematic.
Insights
Feedback isn’t about reinforcing behavior, it’s about shaping cognition. When done well, it helps people make sense of complex situations, refine their mental models, and adapt under real-world conditions.
Insights
Many talented scientists had the data needed to make sense of DNA, yet none recognized the insight that Watson and Crick eventually assembled. Gary Klein examines why leading researchers missed a breakthrough in plain sight and what their failures reveal about barriers to insight.
Insights
An anecdote circle at a refinery revealed what many organizations overlook: storytelling is a powerful and underused tool for strengthening judgment, safety, and learning across a workforce.
Insights
John F. Schmitt recounts how the Recognition-Primed Decision model validated his instincts, reshaped his understanding of battlefield command, and helped inform Marine Corps doctrine.
Insights
Effective decision-making starts with the ability to recognize when your own mind is getting in the way.