Insights
6 Principles of Effective Feedback
Feedback isn’t about reinforcing behavior, it’s about shaping cognition. When done well, it helps people make sense of complex situations, refine their mental models, and adapt under real-world conditions.
We create training to improve decision making.
Approach
We illuminate the cognitive dimension.
We focus on addressing the cognitive dimension through our work.
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Services
Our solutions accelerate expertise.
We offer a range of services to fit your organization's distinct needs. From custom training to delivering workshops, we are anything but standard procedure.
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Our Work
We help our clients improve insights.
We take pride in our innovative methodology that helps personnel adapt to uncertainty and time pressure.
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Learning Center
Introducing the ShadowBox Learning Center
We developed an online hub for decision making and expertise learning content to improve cognitive skills.
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Insights
Oblivious
Many talented scientists had the data needed to make sense of DNA, yet none recognized the insight that Watson and Crick eventually assembled. Gary Klein examines why leading researchers missed a breakthrough in plain sight and what their failures reveal about barriers to insight.
Insights
The Untapped Power of Storytelling in High-Reliability Organizations
An anecdote circle at a refinery revealed what many organizations overlook: storytelling is a powerful and underused tool for strengthening judgment, safety, and learning across a workforce.
Insights
RPD: A Memoir
John F. Schmitt recounts how the Recognition-Primed Decision model validated his instincts, reshaped his understanding of battlefield command, and helped inform Marine Corps doctrine.
Insights
Fixation & Indecision: The Two Traps of Sensemaking
Effective decision-making starts with the ability to recognize when your own mind is getting in the way.
Announcement
Introducing Warfighters - A New Substack Series from ShadowBox
We’re excited to launch ShadowBox Decision Games: Warfighters, a new Substack series built to challenge you to think fast, make tough calls, and defend your decisions through Tactical Decision Games.