News and Updates

Insights

Handling Training Requirements When Expertise Becomes Outdated

Gary Klein reflects on several necessary organizational changes in response to emerging events, such as the COVID-19 pandemic. He suggests ways expertise and training can evolve from these emerging, fast-paced situations.

Insights

Re-thinking training: Just-in-Time (JIT) Training

In part three of this four-part series, Gary Klein considers the sustainability and efficacy of traditional training approaches during events such as the COVID-19 pandemic, where conditions are rapidly changing and information is shared in unconventional ways.