Announcement Recent Work
Practical Decision Making Course
A Masterclass in Practical Decision Making, hosted by Gary Klein, set to launch online in 2024!
News and Updates
expertise
Insights
Unpacking Tacit Knowledge
Knowledge management and elicitation are key components to understanding and improving expertise. Despite being a foundational aspect of expertise, tacit knowledge, because it can be difficult to articulate and define, is often missed or blatantly dismissed.
Insights
The Forgotten Factor: How Insight Adds to the Expertise Equation
Why do so many organizations continue to focus on reducing errors instead of cultivating insights? Our colleague, Micah Condon, discusses the importance of insights and the role insights play in boosting innovation and accelerating expertise.
Announcement
17th International Naturalistic Decision Making Conference
The 17th International Naturalistic Decision Making conference will be held July 1-5th, 2024 in Auckland, New Zealand!
Insights
The Three-E Triangle – Training Tradeoffs
Reza Jalaeian discusses common challenges instructional designers face when creating effective, efficient, and engaging instruction and how the ShadowBox method can aid in attaining all three.
Insights
Re-thinking expertise: The Skill Portfolio account of experts
In part two of this four-part series, we revisit Gary Klein’s discussion of emerging and rapidly changing phenomena, such as the COVID-19 pandemic, and how these patterns have provided new insights about the nature of expertise.
Insights
Business as Unusual: How to train when expertise becomes outdated
What do we do when rapidly changing conditions push the boundaries of expertise and traditional training approaches?
Podcast
Gary Klein on the Embracing Differences Podcast
Gary Klein joined Nippin Anand on the Embracing Differences podcast to discuss expertise and its role in today's complex world.