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Gary Klein Blog Post: Getting Smarter

November 6, 2018

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Cultivating Good Will Amidst Hostility

May 21, 2013

Gary Klein and Helen Altman Klein presented this research paper at the International Conference on Naturalistic Decision Making in Marseille, France in 2013. The paper outlines the skills of Good Strangers--police and military personnel who are successful in building trust in civilian populations.




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Dr. Gary Klein
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